W.F. Smith, Inc. Testimonials

Great People, Professional Installation

Dave Smith was very informative, explained 3 possible Lennox units and I chose the elite 16 seer with the 2 stage compressor and the variable speed air handler. Great people, professional installation, explained all the features and provided a hands on operation of the digital thermostat. I had 2 previous quotes and was ready to place the order but Dave came anyway, after working hours, and did all the necessary measurements and explained how important the duct system is to unit size. Needless to say I placed the order with Smith Co. They arrived on time, worked very neatly and in a professional manner, cleaned up and they were working and filled out rebate papers for me. Great experience.

Excellent Job

W F Smith did an excellent job. Dave Smith visited out home twice to discuss installation options, and to assure our understanding of the equipment options

Courteous and Knowledgeable

W.F. Smith was the original installer when I bought my house 34 years ago. Since that time I have had, on occasion, tried others for service but I have found Smith has been the most prompt, courteous & knowledgeable of them all.

First Class Professional Operation

WF Smith installed our old unit of the same make and model number about 15 years ago. I only needed service once in all that time ( thermostat ) so I was very happy along with great performance and super quiet operation. When I needed a new unit, the choice was obvious. Dave actually called me back a couple of times when I left a message regarding an install date. The unit was installed on time with no issues. I regard WF Smith as a first class professional operation.

Very Satisfied

We were very pleased with the recommendations provided with the quote and the entire installation process. Very smooth. Thank you.

Responsive and Professional

W F Smith is most responsive & professional. I use their services for my business & my home. Throughout the years when service is required I know they will give me all the options available to solve my problem. Whether it is repairs, the cost and longevity of the repairs or the replacement of the equipment. Their evaluation can be trusted, and my decision is based on all the information they provide. The entire group of employees, from the receptionist, servicemen and repair men are very courteous, responsive and professional. At the office complex of my business I have referred several owners to W F Smith and they are always pleased and thank me. In today’s economic environment you need someone you can trust, and W F Smith is a company I can truly say has never let me down.

Quick and Efficient

The purchase and installation went quickly and efficiently. I was very pleased with W F Smith.

Great Service

Great service, very happy. This is our second Lennox unit from them.

Reliable, Professional, Responsive and Couteous

I’ve been dealing with WF Smith for many years and have found them to be consistently reliable, professional, responsive and courteous. I recommend them without hesitation. I have recently replaced my builders’ grade HVAC (not initially installed by WF Smith) with Lennox products and, though the Lennox products are new on this house, I had Lennox products on my last home in Long Valley, NJ which I had built and was very pleased with their performance there. So, I have every expectation that I will be able to rely upon the product’s performance and manufacturer’s warranties, as well as upon the workmanship that characterizes the installation.

Everyone, with whom I had personal or telephone contact, was agreeable, helpful and informative.